HomeCanadaTravellers Reviews: Quarantine Hotels in Toronto

Travellers Reviews: Quarantine Hotels in Toronto [Prices & Photos]

If you have travelled outside the country, you probably know that a mandatory quarantine is waiting for you when you’ll come back to Canada. Until now, the Government of Canada has been clear: every traveller must do a 3-night quarantine in an approved hotel at their own expense. If your flight lands at Toronto Pearson International Airport (YYZ), you probably wonder which hotel to book for your mandatory quarantine. Here are all the hotels, their prices and some of the reviews of travellers sharing their thoughts in Facebook groups such as “Canada Hotel Quarantine/Hôtel Quarantaine” and “Canada Hotel Quarantine for Returning Travellers” while doing their quarantine at these locations.

How to Book Your Mandatory Quarantine at a Toronto Hotel?

Book directly with the government-authorized hotels listed below.

  • Online: Some of the hotels offer direct online booking for government-authorized accommodation.
  • Booking call line: You can also reserve and pay for your mandatory 3-night hotel stopover through GB Travel Canada Inc. Identify that you require accommodation for the COVID-19 mandatory 3-night stopover to ensure you’re booked correctly.
  • It’s your responsibility as the traveller to ensure that you have a confirmed government-authorized hotel booking prior to boarding a flight coming to Canada.
  • Air travellers must use ArriveCAN to submit their booking reference number for their 3-night stay at a government-authorized hotel.

Prices

Accommodation costs vary from hotel to hotel. Room rates may change based on availability.

Hotel rates will include:

  • 3 nights of lodging
  • Meals that will be delivered to your room 3 times daily
  • Safe transport from the airport to the hotel
  • Telephone and Wi-Fi access
  • Security
  • Infection prevention and control measures

For all the information on the sanitary measures to be respected and other requirements, consult this source of the Government of Canada.

Toronto Hotels Reviews From Travellers for Mandatory Quarantine

Sheraton Gateway Hotel in Toronto International Airport

Photo credit: Shekar Kasiraju, Facebook group “Canada Hotel Quarantine/Hôtel Quarantaine”, March 3rd 2021

Online booking available

Average price: Around $1080 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

About the food:

  • There’s not a great deal of choice with the food, but it’s decent quality.
  • I would say the service and food quality is top-notch. Lunch was spot on as well.
  • When I did check-in, they gave me a snack box and water, and then I received my meal, and it was hot and delicious.
  • In the room, there are a lot of water bottles, tea, coffee machine.

About the service:

  • So far, we have the best experience possible.
  • I get the sense the staff are overworked.
  • I think there is a clear lack of communication at this hotel! They are too busy for sure and fully booked.
  • It is very good, clean, quiet and a clean room. The people at the check-in desk were so nice and fast.
  • The staff is really caring, working hard.

About the rooms:

  • The rooms are good and clean.
  • All in all a good experience.

Sheraton Toronto Airport Hotel and Conference Centre

Photo credit: Kiran Channa, Facebook group ”Canada Hotel Quarantine for Returning Travellers”, March 8th, 2021

Online booking available

Average price: Around $1160 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

Overall experience:

  • I’m at the Sheraton, and it’s great!
  • I stayed at Sheraton. It was a good experience!

About the room:

  • I got a deluxe king room which is a corner room, so it’s pretty spacious.
  • The room has a mini-fridge and a nice bathtub.

About the food:

  • They also offer halal meals.

Hampton Inn by Hilton Toronto Airport Corporate Centre

Booking by phone only

Average price: Around $1080 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

  • You don’t get a menu for choices; they just ask about your dietary preference.
  • Food is delivered on time and is not bad!

Doubletree by Hilton Toronto Airport West

Booking by phone only

Average price: About $1057 to $1195 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

  • Even the bathroom is clean. No tub though.
  • The TV also has Chromecast so that you can cast from your phone.
  • Food is not bad either. The only thing is they don’t put water in the food bags; you have to call and request. Tip: Before you leave the airport, grab some drinks from the vendors.
  • Food portions are not that bad, but if you can bring some snacks with you too from the plane/airport, it would be better.

Doubletree by Hilton Toronto Airport

Booking by phone only

Average price: Around $1057 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine” :

About the service:

  • One guest said: “All good, the worst part was the check-in. They are understaffed at the reception.”
  • Another guest said: “Check-in was fast.”

About the food:

  • Fresh food delivered on time for dinner.
  • They asked about my preference for food. Food was served 3 times at the door like the other hotels, I believe. Food was OK, not many options.

About the room:

  • The rooms are comfortable and clean.

Comfort Inn Toronto Airport

Booking by phone only

Average price: Around $790 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

  • Staying at Comfort Inn, they’re good so far.

Crowne Plaza Toronto Airport

Online booking available

Average price: Around  $1130 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

  • Lunch is served! Not what was on the menu, cold and 2 hours late! It did taste pretty good though.

Alt Hotel Pearson Airport

Online booking available

Average price: Around $1020 to $1377 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

About the service:

  • It’s pretty nice. The staff are great.
  • Very respectful staff, we arrived at 1 am and still receive our dinner.
  • Given the circumstances, it was a good experience. The hotel personnel was polite.

About the food:

  • Very pleased with the food and service.
  • Breakfast is continental, with no options, but I was able to request a gluten-free version. Both lunch and dinner have several options including vegan, and gluten-free—a bottle of water each for every meal.
  • Coffee machine with coffee pods and tea in the room.
  • The food is fine, and you can also order Ubereats or other delivery services since the portions of food can be kind of small.
  • The meals were on time and tasty.

About the room :

  • I wish there were a fridge and a balcony.
  • Good room, comfortable beds and good food. Everything is very clean.
  • The room was clean and modern.

Fairfield Inn and Suites Toronto Airport

Photo credit: Jasmine Dann, Facebook group “Canada Hotel Quarantine for Returning Travellers,” March 7th, 2021

Booking by phone only

Average price: Around $980 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

About the service:

  • Overall experience for us (my husband, I and my 1.5-year-old son) has been kind of satisfactory till now (we are at our minimal expectation after a 15-hour direct flight).

About the food:

  • The food has been quite good, and they’ve been good at accommodating my dietary restrictions. I was ready to start ordering from outside in case it wasn’t good, e.g. Skip the Dishes, but thankfully have not had to do that. They haven’t offered menu service – food has been whatever they’re offering for everyone at the given time (with dietary restrictions accommodated), but they say they’re working on that.
  • Food can be ordered from UberEats / Skip The Dishes and groceries from Walmart.ca. The lunch was basic but good, and they provided fruit loops, fries, fruits, and milk for the baby on request.
  • The food so far has been good.

About the room:

  • The room is clean and comfortable.
  • The room is nice, comfy beds (very soft if that’s something that would hurt your back), and pretty big.
  • My only complaint is that the room wasn’t cleaned to the proper standard. There were hairs in the bathtub, and the desk had gunk on it, so it definitely hadn’t been cleaned properly. I ended up requesting cleaning supplies from reception, which they brought up quickly (and offered to change my room), and I’ve now cleaned every surface myself. Not really something you should have to do in an isolation room!

Toronto Airport Marriott Hotel

Photo credit: Soneya Khan, Facebook group “Canada Hotel Quarantine for Returning Travellers,” March 5th, 2021

Online booking available

Average price: Around $1020 to $1124 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

About the service:

  • The check-in process was smooth and easy. The staff was also very helpful and nice throughout the whole process, from booking the hotel to checking in.
  • No one was helping the shuttle bus to unload the luggage.
  • It has been a good experience. We are comfortable, safe, and the food has been good.

About the food:

  • The food was fresh and warm and tasted great (wings and fries with buffalo sauce on the side).

About the room:

  • The rooms had no toothbrushes and not enough shampoo for 2 people, even for one night.
  • Nothing in the room to sanitize except for only 2 hand wipes on the table.

Hampton Inn and Suites Toronto Airport

Photo credit: Angie Rea, March 7th 2021 / Sara Farrukh Saeed, March 6th 2021, Facebook group “Canada Hotel Quarantine/Hôtel Quarantaine”

Booking by phone only

Average price: Around $930 to $1084 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

About the service:

  • They had trolleys available at reception to take luggage to your room.

About the food:

  • Meals were provided 3 times. They were always on time. They had halal, vegetarian and dietary restriction options available. The food portion size was quite good for 1 person. The taste might not be the best, but I feel that is ok.
  • There was no menu, but they asked about my dietary restrictions at check-in. Food was delivered contactless outside the room in paper bags.
  • Receiving cereal that I would take on a camping trip was certainly not the waffles and bacon that I was hoping for, but it’s edible.
  • Overall food quantity per meal was good.

About the room:

  • The rooms were nice and comfortable.

Holiday Inn Toronto International Airport

Photo credit: Sasianandh Chinnathambi, Facebook group “Canada Hotel Quarantine/Hôtel Quarantaine,” March 7th, 2021

Online booking available

Average price: Around  $1160 CAD (taxes included) for a three-night stay, single occupancy.

What travellers thought, according to testimonials collected on the Facebook Group “Canada Hotel Quarantine/Hôtel Quarantaine”:

  • Many options were given for food: International (veg/non-veg), Indian (veg/non-veg) or kids.
    I opted for the Indian non-veg and kids options. Food is good, and most meals are served with juice and dessert.
  • I got all my meals on time, and also they provided a water bottle and juice pack during my meal.
  • The room is very comfortable.

Embassy Suites by Hilton Toronto Airport

Booking by phone only

Average price: Around $1960 CAD (taxes included) for a three-night stay for 2 adults.

Courtyard Mississauga-Airport Corporate Centre West

Booking by phone only

Average price: Unkown. Please call the hotel directly to confirm the rates.

Four Points by Sheraton Toronto Airport

Online booking available

Average price: Around $1062 to $1530 CAD (taxes included) for a three-night stay, single occupancy.

Hilton Garden Inn Toronto Airport

Online booking available

Average price: Around  $1130 CAD (taxes included) for a three-night stay, single occupancy.

Holiday Inn Toronto-Airport East

Booking by phone only

Average price: Around $1120 CAD (taxes included) for a three-night stay, single occupancy.

 

See the complete list of government-authorized hotels

Have you been in a Toronto hotel for your quarantine since the start of the pandemic? Share how your stay went in the comments!

 

Sources: Canada Hotel Quarantine/Hôtel QuarantaineCanada Hotel Quarantine for Returning Travellers, Booking and list of government-authorized hotels

Marie St-Yves
Marie St-Yveshttps://www.nomadjunkies.com
Que ce soit en goûtant des plats d’ailleurs ou en sautant en parachute, je plonge tête première dans les cultures des pays visités. Il y a 3 ans, j’ai découvert le voyage backpack en Asie et ce fût le coup de foudre. Depuis, je vis pour les nouvelles expériences et surtout… les paysages à couper le souffle
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1 COMMENT

  1. Sheraton Gateway Toronto very inconsistent with their quarantine refund policy. Asked for refund and was denied and yet hours later others posted on Facebook group that they had received refunds that same day. Others had also previously posted about refunds. Being snowbirds and paying $1741 was bad enough but even more insulting is the inconsistency in their refund policy. Although they deny it when we leave a prepaid room early they are rebooking that room so getting double the revenue for 1 night. Where else are you forced to pay for a service that you are not receiving?? This is such a scam.

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